一、前言與政策適用範圍

1. Introduction and Scope

歡迎您光臨識途科技有限公司（以下簡稱「本公司」或「我們」）經營之網站。我們非常重視您的個人隱私與個人資料保護。為了協助您了解我們如何蒐集、處理、利用及保護您所提供的個人資料，請詳細閱讀本隱私權政策（以下簡稱「本政策」）。

本政策適用於本網站所提供之服務，以及本公司旗下品牌（如 iMember 享會員系統、PawTour 跑跑地圖等）之相關數位服務、官方網站與推廣頁面。

Welcome to the website operated by Shitu Tech Co., Ltd. (hereinafter referred to as "the Company," "we," "us," or "our"). We highly value your personal privacy and the protection of your personal data. To help you understand how we collect, process, use, and protect the personal data you provide, please read this Privacy Policy (hereinafter referred to as "this Policy") carefully.

This Policy applies to the services provided on this website, as well as the digital services, official websites, and promotional pages of our brands (such as iMember and PawTour).

二、個人資料的蒐集種類

2. Types of Personal Data Collected

當您與我們進行互動或使用本公司服務時，我們可能會在必要範疇內要求您提供或主動蒐集以下類別之個人資料：

• 識別個人資料：如姓名、電子郵件地址、聯絡電話、通訊地址等。
• 工作與組織資料：如您的服務單位、部門、職稱等商務資訊。
• 技術與系統數據：當您瀏覽網頁時，系統會自動記錄您的 IP 位址、瀏覽器類型、使用時間、操作紀錄、Cookies 以及您點選的網頁紀錄等。

When you interact with us or use our services, we may request or automatically collect the following categories of personal data within the necessary scope:

• Personal Identifiers: Such as your name, email address, contact phone number, and mailing address.
• Professional and Organizational Info: Such as your company/organization name, department, and job title.
• Technical and System Data: When you browse our website, our systems automatically log your IP address, browser type, visit time, operating records, Cookies, and clickstream data.

三、個人資料的利用目的

3. Purposes of Data Use

我們所蒐集的個人資料將會用於以下特定目的：

• 服務提供與履行：用於建立與管理您的會員帳號，並提供本公司產品（如 iMember 系統、PawTour 平台）之正常營運服務。
• 客戶支援與聯繫：回覆您的諮詢、留言、合作提議或處理您所提出的客戶服務問題。
• 行銷與資訊推廣：向您發送產品更新資訊、最新優惠活動、市場調查或電子報（您可隨時選擇取消訂閱）。
• 統計分析與系統優化：分析用戶行為以改進網站體驗、開發新功能並提升整體服務安全。

The personal data we collect will be used for the following specific purposes:

• Service Provision and Performance: To set up and manage your membership account, and to deliver the standard features and operational support for our products (such as the iMember system and PawTour platform).
• Customer Support and Communication: To respond to your inquiries, contact requests, business proposals, or customer service issues.
• Marketing and Promotions: To send you product updates, promotional offers, market research surveys, or newsletters (you may opt-out or unsubscribe at any time).
• Statistical Analysis and System Optimization: To analyze user behavior to improve website usability, develop new features, and enhance overall service security.

四、個人資料的保護與安全措施

4. Data Security and Protection Measures

本公司採用符合業界標準的實體、電子與管理安全防護措施保護您的個人資料，避免其遭到未經授權的存取、披露、使用、修改、損毀或洩漏。我們的安全機制包含傳輸加密（SSL/TLS）、權限控管與防火牆系統。然而，請理解網際網路上的資料傳輸或儲存並非百分之百安全，我們將持續努力採取嚴格措施，但無法保證絕對之安全。

We implement physical, electronic, and managerial security measures that meet industry standards to protect your personal data from unauthorized access, disclosure, use, modification, destruction, or leakage. Our security mechanisms include transmission encryption (SSL/TLS), access control list permissions, and firewall systems. However, please understand that no data transmission or storage over the internet can be guaranteed to be 100% secure. We will continuously strive to adopt strict measures but cannot guarantee absolute security.

五、與第三方分享資料之聲明

5. Disclosure and Sharing with Third Parties

除非符合下列情形之一，我們不會將您的個人資料出售、出租、交換或以其他形式披露給第三方：

• 取得您的明確同意：在獲得您的事前授權後，分享給特定對象。
• 委外服務供應商：分享給協助我們維持營運之受信賴第三方服務商（如雲端主機供應商、金流/物流服務商、發信軟體服務商），他們必須遵守同等嚴格之資料保護標準。
• 法律要求或合規需要：依據法律規定、司法機關或政府主管機關之合法命令，本公司在必要範疇內得配合揭露資訊。

We do not sell, rent, exchange, or otherwise disclose your personal data to third parties unless one of the following circumstances applies:

• With Your Explicit Consent: Shared with designated parties after obtaining your prior authorization.
• Trusted Third-Party Service Providers: Shared with trusted vendors who assist us in maintaining operations (such as cloud hosting providers, payment/logistics gateways, mailing services), under strict obligations to protect your data.
• Legal Requirements or Compliance: In response to legal mandates, warrants, or orders from judicial or governmental authorities, we may disclose information to the extent required by law.

六、使用者的個人權益

6. Your Individual Rights

依據中華民國個人資料保護法，您針對所提供的個人資料，依法享有以下權利：

• 查詢或請求閱覽您的個人資料。
• 請求製給複製本。
• 請求補充或更正。
• 請求停止蒐集、處理或利用。
• 請求刪除您的個人資料。

如欲行使上述權利，您可以隨時透過電子郵件與我們的客服窗口聯繫，我們將在驗證您的身份後儘速處理。

According to applicable data protection laws, you possess the following rights regarding the personal data you have provided to us:

• The right to inquire about or request access to your personal data.
• The right to request a copy of your personal data.
• The right to request supplements or corrections to your data.
• The right to request that we cease collecting, processing, or using your data.
• The right to request the erasure/deletion of your personal data.

To exercise any of the rights listed above, you can contact our support team via email at any time. We will process your request promptly after verifying your identity.

七、Cookie 之使用政策

7. Cookie Usage Policy

為便利您的網頁瀏覽並提供客製化體驗，本網站會在您的電腦中放置並取用我們的 Cookies。Cookies 可以幫助我們分析網站流量、記錄您的個人偏好，並優化行銷成效。如果您不希望接受 Cookies 的寫入，您可以在您使用的瀏覽器設定中將隱私權等級設定為高，即可拒絕 Cookies 的寫入，但這可能會導致本網站某些功能無法正常執行。

To facilitate your web navigation and deliver custom experiences, this website places and accesses our Cookies on your device. Cookies help us analyze web traffic, remember your preferences, and optimize marketing campaigns. If you do not wish to accept Cookies, you can adjust your browser settings to decline Cookies or alert you when they are being sent. Please note that disabling Cookies may limit your ability to use certain features on this website.

八、隱私權政策的修訂與變更

8. Amendments and Changes to This Policy

本政策將因應社會環境變遷、法律法規修改或公司業務調整而隨時進行修訂。修訂後的條款將更新公佈於本網頁，並自公佈之日起生效。我們建議您定期瀏覽此頁面，以獲取隱私政策的最新狀態。

We may amend this Policy from time to time in response to changes in legal requirements, social conditions, or our business practices. The updated terms will be published on this page and will take effect from the date of posting. We recommend that you check this page periodically to stay informed of our latest practices.

九、聯絡我們

9. Contact Us

如果您對本隱私權政策、資料處理方式或您的權利行使有任何問題或疑問，請透過以下資訊與我們聯繫：

• 公司名稱：識途科技有限公司
• 電子郵件：[email protected]
• 聯絡地址：台灣台北市（詳細地址請洽客服人員）

If you have any questions or concerns regarding this Privacy Policy, our data processing, or how to exercise your rights, please reach out to us at:

• Company: Shitu Tech Co., Ltd.
• Email: [email protected]
• Address: Taipei, Taiwan (Please contact support for detailed address)